At Aploomb, we currently ship to customers in the United States and France. Here's what to expect, by country.

	United States	France
Coverage	All U.S. addresses, including Alaska & Hawaii	All French addresses
Processing Time	1–3 business days	1–3 business days
Order Cutoff	5:00 PM Mountain Time	~1:00 AM Central European Time
Transit Time	7–12 business days	7–12 business days
Estimated Total	8–15 business days	8–15 business days
Shipping Cost	Free, no minimum	Free, no minimum — taxes & duties included at checkout
Carrier	USPS	USPS, handed to local carriers (e.g. La Poste/Colissimo) for final delivery

These are estimates, not guarantees. Actual delivery time can vary depending on your location, carrier conditions, and factors outside our control such as weather or regional delays. Business days exclude weekends and public holidays.

Order Tracking

You'll receive a confirmation email with tracking information as soon as your order ships. Tracking updates can take up to 24 hours to appear.

Delivery Restrictions

We're unable to deliver to PO Box or APO/FPO military addresses. Deliveries to Alaska, Hawaii, and U.S. territories may take longer than the estimates above. Please provide a full, accurate street address at checkout to avoid delays.

Delays and Delivery Issues

Occasional delays can happen due to carrier disruptions, weather, or incorrect address details. Please double-check your shipping address at checkout — we're not responsible for delays caused by an incorrect or incomplete address, though we'll help however we can to resolve it.

Lost or Missing Packages

If your order hasn't arrived within the estimated window, email us at contact@aploomb.com with your order number. If it's confirmed lost in transit, we'll offer a full refund or replacement at no cost to you.

Policy Updates

We review this policy regularly to make sure it reflects the best possible experience for our customers. The most current version is always available on this page.

(Last updated: September 12, 2026)

Contact Information

Store Name: Aploomb
Legal Operator: Knock Knock Digital LLC
Business Address: 608 Rio Grande Ave, Santa Fe, New Mexico 87501, United States
Phone: +1 (505) 305-6432
Email: contact@aploomb.com

Monday to Friday | 09:00 – 17:00 (MT) — approximately 17:00 – 01:00 (CET) for customers in France
Weekends | 11:00 – 16:00 (MT) — approximately 19:00 – 00:00 (CET) for customers in France

We aim to respond to all inquiries within 24 hours. Visit our Contact page for more ways to reach us.